Need Assistance?

Check out our frequently asked questions (FAQs) below for some helpful advice.

Why doesn't my customised curiosity look right?

There are a few reasons why your customised curiosity might not look quite right. One reason may be that your device or browser isn't supported - check our other FAQs. Also, this experience works best when any low power modes are disabled in your browser.

Which browsers are supported?

On iOS, use Safari for the best results. On Android, use Google Chrome.

Which devices are supported?

This experience works on a range of devices including those running Apple iOS and Google Android. For Android devices, you will need a newer device that supports Google ARCore. For the best experience, try it on a mobile device with a rear-facing camera.
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